Stranded in San Diego, CA. Tried to connect with shopper relations variety, but Website lists the identical range as cargo quantity. Is that this to avoid mobile phone calls. Waited about two hrs for any return contact from reservations.
Under no circumstances I repeat never will I choose American Airways. Once more.Totally unprofessional staff members from your ticket agent to flight attendants. Every one of the jokes I have listened to about it getting a †cattle hauler †airline is regretably accurate in my new encounter.very unhappy.
I'm incredibly unhappy with the customer service!!! I do think it had been much less expensive to suit your needs To accomplish this to me than to run the flight which i was at first on, as the flight was not entire.
After we boarded flight 556 in monte go bay now we were the main persons within our area in the cabin and we recognized a backpack tucked at the rear of row eight without any man or woman any place that it belonged to . We pointed it out to a man having an AA uniform who gave the impression to be a passenger and he was really impolite saying it belongs to an AA worker and clearly I need to haven't been on this kind of airplane prior to. My spouse And that i sense quite uncomfortable with this sort of response from 1 of your respective staff!!
The whole reverse is your personnel Liibide (sorry I didn’t get the spelling of his title). I wait to phone him a Shopper Service Rep. He did help me with a few difficulties I had on my outgoing flight but generally was of no help whatsoever with my return flight.
Lori went to talk to an attendant and told her that Aaron would be afraid to be on the plane not realizing what was occurring. Ultimately, following much convincing, Aaron was permitted to get off and fulfill Lori in the gate.
I planned to take a second to call out the fantastic consumer service Connie Sanders within your Dallas Business gave my wife and I in an exceptionally annoying condition. Connie went higher than and beyond to guarantee we have been looked after and her amount of focus to restoring our issues loaded day was extraordinary, she one handedly restored my religion with your Group and she justifies congratulations for that get the job done that she does.
Report LOCATOR PKWHHY AMERICAN EAGLE Our granddaughter graduated from New Mexico State on May perhaps 14th. Our program was to fly the following early morning to Phoenix on Flight 5635 We arrived at the airport at four:thirty am on Might fifteenth and our flight AT 6:15 AM was cancelled as a consequence of deficiency of communications for the pilot to direct his flight. Regretably, there have been no other flights to Phoenix that day. So we got an overnight stay in El Paso. We had presently turned inside our rental automobile Consequently we have been stranded at the resort with the day!!. The vacation agent rescheduled our flight for the next day May sixteenth. We find out ended up checking out our tickets afterwards within the day and realized a thing was Improper with our tickets so we went back on the airport and talked for the agent and we only experienced a flight to PHOENIX. No flight were scheduled to Puerto Vallarta on that working day!!! If we had not checked With all the agent we might have been layed about in Phoenix for one more working day. We experienced also upgraded our seats so we lost around $two hundred in expenses.
On April fifteenth, 2013 I obtained a sign in the mail from you and was incredibly dissatisfied After i opened the envelope to begin to see the check penned out was somewhere around 1/4th the amount I'd at first submitted for reimbursement.
If I can try this, why can’t do that? Right here’s a suggestion. Since the brokers are not able to see USAIR, why not give them entry to the online world to allow them to see readily available USAIR flights? There were numerous USAIR flights that might have looked after at least half in the those who necessary to flights.
I understand that it might be a while in advance of USAIR and American program will likely be synched. But, there's no reason behind your agents to be so disconnected.
My partner And that i had a flight leaving Richmond Virginia having a ultimate destination of Seattle Washington. We've been acquainted with flying and experienced flown other airlines earlier that 7 days about to and from multiple Places. We had all our info and went to utilize the American Airways kiosk to print our boarding passes. The kiosk didnt inquire if those people who are traveling are armed forces staff so we commenced more than and waited in line to talk to the representative in the counter. When we had been up with the counter we told a Girl guiding the counter that my partner is from the armed forces and we had two baggage to examine in. Thats after we ended up informed that our luggage the place more than fat and it would be 250$ more. We asked for for the Woman to indicate us the place the deal pricing is published. She was unable to deliver that info and went on to tell us we could glimpse it up ourselves. My husband that is enlisted inside the U.S. Coast Guard hasn't had to pay further or any amount for baggage, on orders or personalized. My husband gave her the 250$ and that's when the agent we were being speaking with soon became quite impolite and threatened to terminate our whole flight.
I really like AA but be sure to make certain they guarantee things like the entertainment and also other points are carefully checked…..especially for the long haul.
senores American Airlines me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado 4 minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por site visitors aereo y yo pague con resort y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias